Terms of service
Last Updated: August 18, 2026
Welcome to VIIV. These Terms & Conditions govern your use of getviiv.com and your purchase of products from VIIV. By accessing our website or placing an order, you agree to these terms.
1. Use of Our Website
You may use our website only for lawful purposes. You agree not to:
- Use the website for fraudulent or unlawful activity.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, scrape, or distribute website content without permission.
- Use our products or website in a manner that violates applicable laws or regulations.
We reserve the right to restrict or terminate access to the website if these terms are violated.
2. Intellectual Property
All content appearing on this website, including logos, trademarks, product descriptions, photographs, graphics, text, designs, and other materials, is owned by or licensed to VIIV unless otherwise stated.
You may not reproduce, modify, distribute, publicly display, or commercially exploit our content without our prior written permission.
3. Products and Automotive Accessories
VIIV sells automotive accessories and related products. Customers are responsible for determining whether a product is appropriate and compatible with their particular vehicle before purchasing or installing it.
Installation should be performed according to the applicable product instructions. VIIV is not responsible for damage resulting from improper installation, misuse, modification, or use of a product contrary to its intended purpose.
4. Orders and Payment
When placing an order, you agree to provide accurate billing, shipping, and contact information.
You represent that you are authorized to use the payment method submitted with your order.
Payment must be successfully authorized before an order is processed. We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving suspected fraud, unauthorized transactions, pricing errors, or inventory issues.
All prices are displayed in U.S. Dollars unless otherwise stated.
5. Shipping
Orders are generally processed before shipment, and estimated delivery is 8–12 business days.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, incorrect shipping information, or circumstances outside our control.
6. Returns and Refunds
VIIV does not accept returns for change of mind, incorrect preference, or buyer's remorse.
If an item arrives damaged or defective, please contact us at [COMPLETE EMAIL ADDRESS] with your order number and photographs showing the issue.
Approved claims may qualify for a replacement or refund.
Please refer to our Refund Policy for additional information.
7. Limitation of Liability
To the maximum extent permitted by applicable law, VIIV shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
VIIV's liability relating to a particular purchase shall not exceed the amount actually paid for the product giving rise to the claim, except where such limitation is prohibited by law.
8. Dispute Resolution
If you have a dispute or concern regarding an order or our services, please contact us first so that we can attempt to resolve the matter informally.
If a dispute cannot be resolved informally, the dispute will be handled in accordance with the laws and applicable courts of the State of California, unless otherwise required by applicable law.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
10. Changes to These Terms
VIIV may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised "Last Updated" date.
11. Contact
VIIV
217 Ada Ave
Mountain View, CA 94043
Email: help.viiv@gmail.com